User Guides
DASHBOARD HOW TO GUIDE
Register: As a new user, you’ll need to register by providing your basic
information.
Explore the Dashboard: Once you’re logged in, take a moment to familiarize
yourself with the dashboard layout. You’ll find various sections and features
designed to help you navigate the directory and calendar efficiently.
1. Search for Businesses or Activities: Use the search bar at the top of the
dashboard to find specific businesses or activities in Swansea. You can
search by name, category, location, or keywords.
2. Filter Your Results: Narrow down your search results by applying filters
such as category, location, ratings, or opening hours. This will help you
find exactly what you’re looking for more quickly.
3. View Business or Activity Details: Click on a business or activity listing to
view more details, including contact information, address, opening
hours, reviews, and photos. Take your time to explore the information
provided.
4. Save Favorites: Found something you like? Click the “Save” or “Add to
Favorites” button to bookmark it for later reference. This makes it easy to
keep track of your preferred businesses or activities.
5. Submit Reviews: After visiting a business or participating in an activity,
consider leaving a review to share your experience with others. Your
feedback is valuable for the community.
6. Stay Updated: Check the dashboard regularly for updates on new
businesses, upcoming events, and special promotions. You can also opt in
to receive notifications to stay informed.
8. Enjoy Exploring Swansea: Finally, have fun exploring all the wonderful
businesses and activities Swansea has to offer through our directory and
calendar. We hope you discover new favorites and make memorable
experiences!
- Log in with your username and password.
- Go to My Dashboard.
- Under the Accounts Details section, you’ll find the option to Change Password.
- Enter your new password, confirm, and save the changes.
- On the login page, click on Forgot Password.
- Enter the username or email address associated with your account.
- Check your email for a password reset link.
- Click the link and follow the instructions to create a new password.
DASHBOARD TABS
Promotion Package
When you purchase a ‘Promotion’ package, your listing will receive prime
visibility by appearing at the top of the page. In cases where multiple listings
are promoted, they will be displayed alphabetically thereafter. This enhanced
visibility maximizes your exposure to potential customers, giving your business
or organization a competitive edge in the directory.
Switching Plan
WARNING: If you’re planning to upgrade or downgrade your package, we
advise making a copy of your description beforehand, as it will be deleted.
When switching plans, whether upgrading or downgrading, your listing may be
affected with fields being restricted or added. To ensure your information
remains current and accurate, all package owners are required to edit their
listing in the ‘My Listing’ area. This helps maintain the integrity and
effectiveness of your listing for potential customers or clients.
Expiry Button
When you click on the expiry button, you’ll encounter three choices: relist,
duplicate, and delete.
WARNING: If you’re planning to upgrade or downgrade your package, we
advise making a copy of your description beforehand, as it will be deleted.
Opting to Relist prompts you to select a package, click the ‘relist’ button, then
return to your dashboard to edit your listing accordingly.
Opting to Duplicate prompts you to select a package and automatically takes
you to your dashboard to edit.
Please ensure all details are up to date, paying special attention to dates.
Duplicate
WARNING: If you’re planning to upgrade or downgrade your package, we
advise making a copy of your description beforehand, as it will be deleted.
Opting to Duplicate prompts you to select a package and automatically takes
you to your dashboard to edit. Please ensure all details are up to date, paying
special attention to dates.
Account Types
Listing Author Account:
Designed for businesses, charities, non-profits, and volunteers, the Listing
Author account enables you to add and manage your listings within our
directory. Showcase your services, connect with the community, and enhance
your organisation’s visibility.
Visitor Account:
The Visitor account is perfect for individuals looking to explore, interact, and
stay updated with our directory. With this account, you can direct message
listing authors, add reviews, and bookmark your favourite listings for easy
access.
SUBMISSION GUIDELINES
1. Purchase a Listing Package: Select and purchase a suitable listing
package for your business, event, or charity on our directory.
2. Submit Your Listing: Use the provided platform to submit your listing,
following the instructions carefully to ensure completeness and accuracy.
3. Cutoff Time: Ensure your submission is completed before the 10:00 PM
cutoff time.
4. Review Process: Our team will promptly review your submission to
ensure it meets our guidelines.
5. Approval and Posting:
- If your submission meets our guidelines, your listing will go live by
midday the following day, Monday through Friday. - Submissions made between Saturday and Sunday, with a 10:00 PM
cutoff time, will go live on Monday by midday.
6. Issue Notification: In case of any issues with your submission, we will
notify you via email to resolve them efficiently.
7. Broken Links:
We do not accept listings with broken links. While we understand that your website may occasionally be under maintenance, listings with inaccessible websites will not be approved. To save time, we will still approve your listing without the broken link, and you are welcome to add the working link later. However, if your website is a simple landing page with contact details or a contact form, it will still be accepted. All social media links will also be checked before approval.
Note: Broken links not only frustrate users but also harm your SEO, potentially reducing your online visibility.
Why We Recommend the WEBP Format and Image Optimization
- Faster Load Times
WEBP images are smaller in size without compromising quality, meaning pages load faster. Faster load times improve user experience and reduce bounce rates, making visitors more likely to stay on your site.
2. Higher Quality with Smaller File Sizes
The WEBP format is designed to retain high-quality visuals while reducing file size significantly. It can compress images by over 30% more than JPEG or PNG formats, helping to save bandwidth without losing clarity.
3. Better SEO Performance
Search engines favor faster websites. Optimizing images in WEBP format can boost your site’s SEO ranking, improving its visibility in search results.
4. Improved Mobile Experience
On mobile, smaller images mean quicker load times, helping ensure a smooth experience for users, even on slower connections.
5. Saves Storage
By reducing image size with WEBP, your site requires less server storage, which can help lower hosting costs over time.
Good Practice Tip
Use tools like bulkresizephotos.com to easily convert and optimize your images before uploading. This keeps your site fast, efficient, and user-friendly!
Get Help: If you encounter any issues or have questions while using the dashboard, don’t hesitate to contact our support team at [email protected].
